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Terms and Conditions


When registering online, you are asked to review and agree to the following terms and conditions:

Payment Terms

Invoices have a payment term of 14 days from the date of issue. Full payment of invoices must be settled prior to the event. Registrations received within 30 days of the commencement of the event need to be settled within 24 hours or prior to the event, whichever is sooner. Failure to make payment as required may result in cancellation of registration.

Voluntary Cancellation

Cancellations of a registration must be advised via email to the ASM Office. Verbal changes or cancellations cannot be accepted.

Should you decide to cancel your registration or any social function tickets, the following refunds will apply from the date of receipt of notification: 

  • On or before Friday 8 May 2026: 100% refund less an administration fee of $110
  • On or before Sunday 7 June 2026: 75% refund less an administration fee of $110
  • On or before Monday 6 July 2026: 50% refund less an administration fee of $110
  • After Tuesday 7 July 2026: No refund available, however an alternative delegate name may be provided by email and the booking and funds will be allocated accordingly. 

Refunds will be returned by the same payment method as the original receipt of funds.

If accommodation has been secured through the ASM website, please refer to the individual cancellation terms and conditions for each individual hotel. 

In the case of extenuating circumstances, a refund outside of these terms and conditions may be considered by and at the discretion of the ANZAOMS upon application.

If the ASM converts to a hybrid format in-person to virtual registrations may be permitted and will be processed on a case-by-case basis following application to the ASM office.

ASM Cancellation or Postponement

ANZAOMS may cancel or postpone the ASM due to circumstances beyond its reasonable control, including but not limited to Acts of God, terrorism, war, strikes or industrial action, fire, explosion, inevitable accident, breakdown of property, changes in law, or pandemics or global health crises. Due to the nature of the event, it may be reasonable to postpone the event to a later year and/or to change the location for the ASM. 

In the event the ASM is not able to proceed as planned, and is moved to a virtual format, your registration will be transferred to a virtual registration. If you choose not to attend the virtual ASM, ANZAOMS will not be required to refund any part of the ASM registration fee.

In the event of postponement of the ANZAOMS 2026 ASM, if you advise that you are willing to attend the rescheduled ASM, ANZAOMS 2026 ASM will transfer the registration and guarantee the same conditions and equivalent registration entitlements (subject to reasonable modification and availability) at the rescheduled event. If, at a later date, you then choose not to attend the rescheduled ASM, you will not be entitled to a refund of any part of the ASM registration fee. 

In the event of a full cancellation of the ASM by ANZAOMS, you will be entitled to a full refund of the amount of the ASM registration fee received.


The maximum liability of ANZAOMS under these Terms and Conditions is limited to a refund of the ASM registration fee with no additional liability for travel costs, hotel costs, or any other associated costs.

Delegate Cancellation – Medical

If, on medical grounds, you are unable to attend the ASM, you must cancel your in-person attendance in writing by email to anzaomsasm@wsm.com.auA post ASM record may be offered, with any difference in price refunded. A full refund may be provided at the discretion of ANZAOMS; however, you may be asked to provide additional details.

Insurance

Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. ANZAOMS and the ASM Office accept no responsibility for any loss in this regard.

Disclaimer

By registering, you acknowledge and consent that during your attendance at the ASM, your image or voice may be recorded via video, photography or by any other means by an officer or official of the ASM, which may be distributed or published at the discretion of the ASM. If you do not wish to be recorded, you are required to formally advise the ASM Office in advance by email.

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ANZAOMS ASM Office:
WALDRONSMITH Management
119 Buckhurst Street
South Melbourne VIC 3205 Australia
T +61 3 9645 6311
E anzaomsasm@wsm.com.au